shippping & refunds

Shipping & Refund

Processing time

The time we need to prepare an order for shipping varies and goes from 1 to 5 business days.

Estimated shipping times

We ship through DHL Express. These are estimated shipping time.

  • North America: 3-6 business days
  • Europe: 6-10 business days
  • Australia, New Zealand and Oceania: 8-12 business days
  • Asia Pacific: 7-11 business days
  • Latin America and the Caribbean: 3-6 business days
  • North Africa and the Middle East: 8-13 business days
  • Sub-Saharan Africa: 8-14 business days

We’ll do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Returns & exchanges

We gladly accept cancellations. Request a cancellation within: 24 hours of purchase

We don’t accept returns or exchanges but please contact us if you have any problems with your order.